Summary: People ask how owners and tenants both use the app. This article answers it through Aregnum’s apartment resident app.

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How do owners and tenants both use the building’s app, when a block often has a mix of resident owners, absent owners and tenants? Each has a stake in the building, and the app should serve them appropriately. The answer is that the apartment resident app serves owners and tenants alike, which Aregnum provides. Answering the question shows how a mixed community of owners and tenants all engage with the building through one platform.

The basis is all residents engaging through the app. Serving a mixed community starts with a common app they all use. Because residents use the Aregnum app to engage with the building, owners and tenants alike have a way in, so serving owners and tenants starts with a common app, which is the foundation.

Both can receive the building’s communication. Owners and tenants both need to be kept informed. Because the platform communicates to residents through the app, both owners and tenants receive communication, so serving both means each is kept informed, which matters for a community with different kinds of resident.

Both can handle their visitors and entry. Owners and tenants living in the building both receive visitors. Because the platform lets residents manage their visitors, both owners and tenants can handle their guests, so serving both includes visitor entry for each, which is part of everyday living.

Both can raise maintenance requests. Owners and tenants alike encounter issues needing fixing. Because the platform lets residents log requests to admin, both can raise maintenance, so serving both includes a maintenance channel for each, which keeps the building responsive to all its residents.

Absent owners gain visibility of their property. An owner who does not live in the building still has a stake in it. Because the platform gives residents access to the building’s information, absent owners can keep sight of their property and building, so serving owners includes visibility for those not living there, which addresses a distinct need of a mixed community.

The building’s records reflect the owner and tenant structure. A mixed community has a structure of owners and tenants the records must capture. Because the platform’s database can hold the relationships between owners, tenants and units, the records reflect the structure, so serving both rests on records that capture who is an owner and who a tenant, which keeps the building’s picture accurate.

It is worth drawing out that a mixed community of resident owners, absent owners and tenants has genuinely different needs, which is why serving them on one platform that treats each appropriately matters more than it might first appear. A resident owner lives with the building daily, a tenant occupies it without owning it, and an absent owner has a stake without being present, so each relates to the building differently and needs something slightly different from it. Because the platform serves all of them through one app while reflecting their different relationships in its records, it meets these varied needs coherently, so serving owners and tenants is not just a matter of giving everyone the same access but of one platform accommodating a genuinely mixed community, which is what a block with owners and tenants actually is.

It also helps to recognise that giving absent owners visibility of their property addresses a need that is easily neglected, because an owner who does not live in the building can otherwise be entirely out of touch with it. An absent owner has a real financial stake in the building but no daily contact with it, so without some visibility they are dependent on being told what is happening to their property. Because the platform gives residents, including absent owners, access to the building’s information, an absent owner can keep sight of their property and the building’s affairs, so serving the mixed community includes meeting the distinct need of owners who have a stake but are not present, which a platform serving only resident occupants would overlook.

Owners and tenants both use the building’s app through the apartment resident app, which Aregnum provides so that owners and tenants alike receive communication, handle their visitors, raise maintenance requests, and, for absent owners, keep sight of their property, all on records that reflect the owner and tenant structure. For anyone asking how owners and tenants both use the app, the answer is one platform that serves each appropriately, which lets a mixed community of resident owners, absent owners and tenants all engage with the building in the ways that suit them.

Frequently Asked Questions

How do owners and tenants both use the building’s app?

Through the apartment resident app, which serves owners and tenants alike. On Aregnum both receive communication, handle their visitors and raise maintenance requests, and absent owners keep sight of their property, all on records that reflect the owner and tenant structure.

Do both owners and tenants get the building’s communication?

Yes. The platform communicates to residents through the app, so both owners and tenants receive communication, which matters for keeping a mixed community of different kinds of resident informed.

What about owners who don’t live in the building?

The platform gives residents access to the building’s information, so absent owners can keep sight of their property and building, which addresses the distinct need of owners who have a stake but do not live there.

Do the records capture who is an owner and who a tenant?

Yes. The platform’s database can hold the relationships between owners, tenants and units, so the records reflect the building’s structure, which keeps the picture accurate for a mixed community of owners and tenants.

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